Privacy Policy
1. What This Privacy Notice Covers
This notice covers how Vangard Logistics , (“Vangard,” “we,” “us,” or “our”) treats personal information that it collects and receives from its website (vangardindia.com), logistics service provider, and other services (collectively, the “Service”).
We are not in the business of selling personal information about you. We use information shared with us for the purpose of running and improving our service and in that capacity will operate as a data controller and, to the extent we process data, a data processor.
This notice tells you what information we collect, steps we take to protect and secure it, how we use and share information, and finally, how you can contact us with questions or concerns.
2. Information We Collect
(a) Personal Information. We collect personal information (e.g., name, email address, phone number, etc.) when you:
• register an account with us;
• contact our customer support services;
• sign-up as, or are invited to be, a member of a Pro or Business account user’s site;
• are referred to us through our “invite a friend” referral feature;
• enter our promotions, contests, or sweepstakes;
• post content on Vangard India website or blog;
(b) Other User Information. When you access and use our Service, we automatically collect and store in log files your Internet Protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, and other user information as part of our Service analytics (individually and collectively, “Automatically Collected Information”) to analyse trends in the aggregate and administer the Service. We use mobile application platform permissions when collecting other information from you. We do not link this automatically collected data to other information we collect about you.
(c) Billing Information. If you sign up for a Vangard India Services, Pro, or Business account, or purchase any another paid service, we require your billing information in order to process the transaction. Billing information includes your name, address, telephone number, credit card details, PayPal email address, and other information necessary to process the transaction.
We do not store your credit card numbers. All transactions on our website (vangardindia.com) will be carried out by third party payment gateways
All transactions are processed over an industry standard SSL/TLS connection, with a minimum of 128-bit encryption.
(d) Cookies and Tracking Technologies. Vangard India and our affiliates, partners, and service providers (such as marketing, analytics, and customer support partners) use cookies and similar technologies for analysing trends, site administration, tracking mobile application installations, and understanding how users interface with our site(s), and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and in an aggregated basis.
VISITING VANGARD INDIA WITH YOUR BROWSER SET TO ACCEPT COOKIES OR USING OUR MOBILE APPLICATIONS OR OTHER SOFTWARE TELLS US YOU WANT TO USE OUR SERVICE AND YOU CONSENT TO OUR USE OF COOKIES AND OTHER TECHNOLOGIES TO PROVIDE YOU OUR SERVICE.
We use cookies for a number of purposes, some of which are strictly necessary, including but not limited to our shopping cart, to remember user settings such as language preferences, and for authentication. You can control the use of certain cookies at the individual browser level or in your operating system preferences. If you opt-out of such cookies, you may still use our Service, but your ability to use some features or areas of our Service may be limited.
We partner with a third party to either display advertising on our Service or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on our Service and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by using software’s that block and stop following you.
(e) Third Party Analytics Services. Some parts of our Service use third party analytic services to help us create a better user experience.
(f) Do Not Track. Currently, we do not support Do Not Track or “DNT.” DNT is a preference you set in your web browser to tell visited websites you do not want to be tracked. You can enable or disable DNT through the preferences or settings of your web browser.
3. Legal Ability to Enter into Contracts
You are prohibited from creating or using a Vangard account if you are not legally capable of entering into contracts, for example, if you are not the age of majority in your country or region. If you are not the age of majority in your country or region, you may only create or use a Vangard account with the supervision and consent of a parent or guardian or alternatively through a special student account created by a teacher, provided the teacher has obtained signed consent from your parent or guardian.
4. Information Use, Sharing, Disclosure, and Retention
(a) Use. Vangard India uses information for providing products and services, identification and authentication, Service operation, analytics and improvements, support, contact (e.g., sending notifications related to use of the Service), research, and anonymous reporting. We may combine Automatically Collected Information with other information we collect about you to improve site functionality and the services we offer you, and for Service and internal marketing analytics.
IP addresses, browser and session information may be used to:
• Diagnose and prevent service or technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP.
• Estimate the total number of users from specific geographical regions using the Service.
• Help determine which users have access privileges to certain content, services, or resources that we offer.
• Monitor and prevent fraud and abuse.
Marketing Emails. When you sign-up for our Service, you are subscribed by default to receive marketing communications from us. To the extent you have not already done so during sign-up, you may select not to receive from Vangard India or any of our partners certain emails related to marketing, promotions, sweepstakes, contests, or newsletters by following the unsubscribe instructions included in the emails
User Site Membership/Registration. When you register, or are invited to register, as a member of a website operated by one of our Pro or Business account users, we store and use your information solely to provide administrative services in support of our member feature (such as account set-up and password reset). Please contact the site operator directly to have your registration information removed.
Publicly Accessible Information. If you post personal information online that is accessible to the public, like blogs, you may receive unsolicited messages from other parties in return. Any information you provide in these areas may be read, collected, and used by others who access them. To have your personal information removed from our blog or community forum, submit a request through our help center or email us at vgl.maa@vangardindia.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Testimonials. We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at vgl.maa@vangardindia.com
(b) Sharing. Vangard India does not share personal information we learn about you from your use of the Service with others except as described in this notice.
Vangard India may share your personal information where it is necessary to complete a transaction, to operate or improve the Service, to detect fraud or compliance with export regulations, or to do something that you have asked us to do. We use other third parties such as payment processors to bill you for goods and services. These third parties are authorized to use your personal information only as necessary to provide these services to us and are prohibited from using your personal information for promotional purposes.
From time to time, Vangard India or a partner may sponsor a promotion, sweepstake, or contest on Vangard India. You may be asked to provide personal information including name, email address, or home address, or to answer questions in order to participate. This information will be used strictly for promotion, sweepstake, or contest administration and fulfilment.
Unless we have your permission, we do not share, sell, rent, or trade personal information with third parties for their promotional purposes.
As we continue to develop our business, we may also buy or sell all or part of our business. In such transactions, personal information you have shared with us is generally one of the business assets that will be transferred. The transferred personal information will remain subject to the promises made in this privacy notice or subsequent notices to which you have consented. If Vangard India is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
(c) Disclosure. Vangard India may disclose personal information about you under the following circumstances:
• In certain situations, Vangard India may disclose personal data in response to lawful requests by public authorities, including but not limited to national security or law enforcement requests. We may also disclose your personal information as required by law, such as to respond to subpoenas, court orders, or similar legal processes, to establish or exercise our legal rights or, defend against legal claims, or if in our judgment in such circumstances disclosure is required or appropriate.
• If we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our various terms of use, or as otherwise required by law.
(d) Retention. We will retain your information for as long as your account is active or as needed to provide you the Service. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
5. 3rd Party Features, Services, and Apps
Our Service includes various third-party features, services, and apps, including but not limited social media features, such as the Facebook Like button, apps you may add to your Site via the App Marketplace, back end service providers, and Widgets, such as the Share This button or interactive mini-programs that run on our Service (“3rd Party Features, Services, and Apps”). These 3rd Party Features, Services, and Apps may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the 3rd Party Features and Apps to function properly. 3rd Party Features, Services, and Apps are either hosted by a third party or hosted directly on our Service. Your interactions with these 3rd Party Features, Services, and Apps may be governed by the privacy policy of the company providing the 3rd Party Features, Services, and Apps, and you are responsible for viewing that company’s relevant privacy policy.
3rd Party Features, Services, and Apps may also support functions that require that you disclose certain personal information given your choice of participation. This information is collected in many different ways such as: forms, surveys, contests, forums, subscribing or unsubscribing to mailings and correcting or updating personal information and are only used for the purpose in which they were collected. 3rd Party Features, Services, and Apps that may collect sensitive information, such as financial information (credit card) to process purchases for products or services.
6. Links to 3rd Party Sites
Our Service includes links to other Web sites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any web site you visit.
7. Facebook Login; Google +
You can log in to our Service using sign-in services such as Facebook Login, Google+, or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Login give you the option to post information about your activities on our Service to your profile page to share with others within your network.
8.Confidentiality and Security
We use physical, electronic, and procedural safeguards to protect personal information about you.
Data transmissions over the Internet are not 100% secure. Consequently, we cannot guarantee or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we use reasonable efforts to ensure security on our systems.
Your account information is password-protected. Additionally, your account’s password is stored using a salted, variable work factor, one-way hash algorithm.
In certain areas, Vangard India uses industry-standard SSL-encryption to protect data transmissions (such as when entering credit card details). However, this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of a firewall or secure server software.
If Vangard India learns of a security system breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Service or providing personal information to us, you are consenting to Vangard India communicating with you electronically regarding security, privacy, and administrative issues related to your use of the Service. We may post a notice on our applicable web sites if a security breach occurs. If this happens, you will need a web browser enabling you to view the applicable web sites. In these circumstances, we may also send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) submit a request through our help centre.
If you post any comments or content on our Service, any personally identifiable information you choose to provide there may be read, collected, or used by other users of the Service, as well as other parties. Popsqope is not responsible for any information you choose to submit in these forums and we cannot guarantee that other users have not made any copies of and/or will not use such information outside of the Service.
9. Changing your Preferences and Personal Information
Upon request, we will provide you with information about whether we hold or process your personal information on behalf of third parties. You can access and edit your account information with Vangard India at any time by logging into your account. You can also contact us via the help centre, and we will respond as soon as possible, but at most within 30 days.
You can delete your applicable account by visiting the applicable account deletion page; however, some personal information, primarily your contact information, may remain in our records to the extent necessary to protect our legal interests or document compliance with regulatory requirements.
If your personal information changes, or if you no longer wish to use our Service, you may correct, update, or delete such information by making the change on your user account page, or by submitting a request through our help centre.
10. Changes to this Privacy Notice
Vangard India reserves the right to revise, modify, or update this notice at any time. We will notify you about material changes in the way we treat personal information by sending a notice to the primary email address specified in your particular Vangard India account or by placing a prominent notice on our site.
11. Contacting Vangard India
If you have a privacy concern regarding Vangard India, or this notice, and if you cannot satisfactorily resolve it through the Service, you should complete a support request at vgl.maa@vangardindia.com
Attention: Legal – Privacy
Vangard Logistics Pvt Ltd
No: 42, (Old No: 425) 1st floor,
Kuber’s Building, Pantheon Road, Egmore,
Chennai – 600 008, India
Change Log:
January 2021: We have updated our privacy policy on January, 2021.